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How abe77 Handles Your Personal Information

Your privacy is not a formality here. When you open an account with abe77 and use local wallets like bKash, Nagad, or Rocket, we collect only what we need to keep your account running and your payments moving.

Account Data ProtectedbKash, Nagad, Rocket CoveredYour Rights, Clearly StatedNo Unnecessary Data Kept
abe77 How abe77 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Keep Your Account Information Secure

Security is not an afterthought in how we store and process your data. Every account uses encrypted sessions, and login access requires OTP verification through your registered mobile number — the same number linked to your bKash, Nagad, or Rocket wallet. Here is how the four key areas work in practice.

Cookies and Session Tracking

We use session cookies to maintain your login state across devices. Analytics cookies are anonymised. You can manage cookie preferences from the account settings screen on mobile or desktop.

Account Security and OTP

Every login triggers an OTP to your registered number. If you switch devices, re-verification is required. This step protects your wallet and transaction history from unauthorised access.

Data Retention

We keep your account data for as long as your account is active and for the period required by financial regulations after closure. Data no longer needed is deleted or anonymised on a rolling schedule.

Requesting Changes or Deletion

To update stored details or request deletion, contact support via live chat or email. Include your registered contact detail. Deletion requests are processed subject to any legal retention obligations.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of what we hold, or need to correct something on your account, our support team handles privacy requests directly. Response times vary, but data-access requests are prioritised. Reach out through the channel that works best for you.

Live Chat Start a chat from the abe77 site or mobile browser. Mention 'privacy request' at the start and the agent will route it to the right team.
Email Support Send your request to our support address with your registered contact detail and the nature of your query. We confirm receipt within one working day.
Account Help Centre Log into your account and navigate to Account Settings. You can view stored contact details and submit a data correction directly from there.

Common Questions About Your Privacy at abe77

Here are the questions we hear most often about data, account access, and your rights as an abe77 account holder in Bangladesh.

We collect your name, registered mobile number, and the wallet identifier you use — bKash, Nagad, or Rocket. Device and session data is also logged to keep your account accessible across mobile and desktop.

Only with the payment processor needed to complete your transaction. We do not sell or share wallet numbers with third parties. Sharing is limited strictly to what the payment rail requires to move funds.

Contact support via live chat or email with your registered contact detail and a note that it is a data-access request. We confirm receipt and provide the summary within a reasonable timeframe.

Yes. Submit a deletion request through live chat or the support email. We process it subject to any legal or financial retention periods that apply under applicable regulations in your eligible region.

We retain data for the period required by applicable financial and legal obligations. Once that period ends, the data is deleted or anonymised. We do not keep data beyond what regulations require.

Where local law in Bangladesh sets specific requirements for data handling, storage or access, we follow them. Availability of any feature depends on your local law and the eligible regions we support.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.